http://consumerist.com/5113626/teleperformance-usa-call-center-of-customer-service-nightmares
I don't make this shit up... so now you know who I get my paycheck from but the ISP I take calls for isn't mentioned there.  This is the main thing I can totally agree with though:
[quote:dc70fb2b31]The overall attitude within Teleperformance is that their clients demands do not matter for the most part and will lie, cheat and steal to make number look good to provide back to these clients. On more than one occasion, Sprint, Boost, and Verizon has came through call centers and pulled projects because Teleperformance was not doing their job.[/quote:dc70fb2b31]
Another day another 2-3 résumés or applications sent out  :roll:
http://consumerist.com/5120926/call-centers-teleperformance-usa-is-a-cancer - My location isn't quite this bad...
http://consumerist.com/5142866/sprint-closes-crappy-teleperformance-call-center-we-exposed - interesting.