Not really sure what could be going on. If it's workin for everyone else but one person then it's not the forum and it's something on his end. The only thing I can recommend is making sure this guy clears his cookies, and temp files. See what happens with that. There is also an area on your site that will allow you to clear files that your site catches. I believe you can select an option that will allow members to clear it on there own. He could try that as well. If not I don't know what to tell you. Maybe give eMac a shout.